Complaints Policy

If you have a complaint about the operation of this website or our enquiry service, please contact us through the website enquiry form and clearly state that your message is a complaint.

Please include enough information for us to understand the issue. We will review the information provided and respond as appropriate.

If your complaint relates to snagging survey work carried out by an independent provider, you may need to raise the matter directly with that provider, as Snagging Survey Manchester does not carry out the snagging survey itself.